We accept returns or refunds within 7 days of the delivery date for most items, provided the request meets our criteria. Returns must be based on reasonable grounds such as clear flaws in sizing or quality. Simply deciding you no longer want the item is not considered a valid reason for return. We reserve the right to assess whether your return request is justified.

To be eligible for a return, items must remain in their original, unused condition, with all tags and labels attached.

To initiate a return or refund, please contact us at [email protected]

Return Shipping Costs

• If you received the wrong item or a defective product, return shipping will be free.
• For all other returns, you are responsible for the return shipping costs.

Please do not send your purchase back to the manufacturer.

Lost Packages
If your package is not delivered and no refund is issued, it is likely due to incorrect shipping information provided at checkout. Shipping labels are generated directly from the information you provide. Please double-check your shipping details to avoid such issues.
If you believe the package was undelivered due to an error on our part, contact us at  [email protected] and we will assist you.

Refund Process
Refunds are only initiated after the returned item is received and approved. Once approved, the refund will be processed, and a credit will be issued to your original method of payment.

If you have not received your refund:

1. Check with your bank or credit card provider for potential delays.
2. If the issue persists, contact us at [email protected] or further assistance.

Please note: Refund requests cannot be processed until the items have been shipped and delivered.

Exchanges
We accept exchanges within 7 days of the delivery date for most items.

To exchange an item, contact us at  [email protected] Exchanges can be handled in one of two ways:

1. Return and Exchange: Return the product to us, cover the shipping costs, and we will ship your new item once the returned product is received and approved.
2. Discount Option: Receive a 50% discount code to place a new order immediately without needing to return the original item.

For any questions or concerns, feel free to reach out at  [email protected]