Delivery Information

UK Standard Shipping

Standard shipping to the United Kingdom costs £25 for orders below £250. Orders of £250 or more qualify for free standard shipping.

Estimated Delivery Times

Delivery estimates are calculated from the date your order is placed and include order processing and delivery.

Country / Region	Estimated Delivery Time
United Kingdom	10 working days
United States	12–14 working days
Europe	12–14 working days
Australia	12–14 working days
Canada	12–14 working days
Rest of the world	12–14 working days

These are estimated delivery times, not guaranteed delivery dates. Your order may arrive sooner or take longer depending on processing, customs procedures, courier operations, public holidays, weather conditions and other circumstances.

For destinations outside the United Kingdom, available shipping options and any applicable charges are shown at checkout before you place your order.

How Long Does Delivery Take?

Delivery times are calculated from the date you place your order, not from the date it is dispatched.

Our estimated standard delivery times are:

• United Kingdom: 10 working days from the date the order is placed.

• Most other destinations: 12–14 working days from the date the order is placed.

These estimates include order processing and delivery. Delays may occur due to customs inspections, local courier operations, public holidays, adverse weather or other circumstances. Delivery estimates are provided for guidance and do not guarantee arrival on a specific date.

When Will My Order Be Shipped?

After you place your order, we begin preparing it for shipment. Once your order has been dispatched, we will provide tracking information where available for the selected shipping service.

Please ensure that your shipping address, telephone number and email address are accurate when placing your order. The estimated delivery period begins on the date your order is placed, even though tracking information may only become available after dispatch.

Important Delivery Information

• UK standard shipping costs £25 on orders below £250.

• UK orders of £250 or more qualify for free standard shipping.

• Estimated delivery to the United Kingdom is 10 working days from the date the order is placed.

• Estimated delivery to most other destinations is 12–14 working days from the date the order is placed.

• Delivery estimates include order processing and delivery.

• Delivery times are estimates and are not guaranteed dates.

• Tracking information becomes available after dispatch, where supported by the selected shipping service.

• Customs duties, import taxes and other applicable charges may be payable by the customer unless included in the price or collected at checkout.

• Orders may arrive in more than one package.

• Incorrect or incomplete delivery addresses may cause delivery problems.

• Additional reshipping fees may apply in certain circumstances, subject to applicable law and prior disclosure.

• Customs procedures, public holidays, adverse weather and courier disruptions may cause delays.

• Nothing in this policy limits any consumer rights that cannot legally be excluded or restricted.

Our Happy Customers

You can see the reviews of some of our thousands of customers who have received their packages in the videos (Please turn the sound on and watch)